Legal
Privacy Policy,
SMS Terms &
Terms of Use.
Effective date: November 13, 2026
This page explains how Phoenix Edge Marketing & Consulting LLC collects, uses, and protects your information, the terms of our text messaging program, and the terms that govern use of this website. It is provided for your information and is not legal advice.
Privacy Policy
How we handle your information.
Who we are
Phoenix Edge Marketing & Consulting LLC (“Phoenix Edge,” “we,” “us,” or “our”) is a marketing and consulting firm based in Clover, South Carolina. Our mailing address is 6650 Rivers Ave, Ste 105 #772449, North Charleston, SC 29406. We work with home service businesses and small businesses on lead follow-up, booking, reviews, and related systems.
Information we collect
We collect information you give us when you schedule a call, fill out a form on our website, email or call us, or otherwise get in touch. That may include:
- Your name and business name
- Email address
- Phone number, including a mobile number
- Details about your inquiry, your business, and appointment preferences
- Any other information you choose to send us
When you visit our website, we may also collect limited technical information automatically, such as your browser type, device type, general location derived from your IP address, and the pages you view. We use this to operate and improve the site.
How we use your information
We use the information we collect to:
- Respond to your inquiries
- Schedule, confirm, and remind you of appointments
- Send missed-call follow-ups and other replies you have requested or reasonably expect
- Send promotional or marketing texts, and marketing emails, if you have separately opted in
- Provide the services you ask us for
- Operate, secure, and improve our website
- Meet legal and regulatory requirements
We do not sell your personal information.
How we share information
We do not sell, rent, or share your personal information with third parties or affiliates for their own marketing or promotional purposes.
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing/promotional purposes.
We may share information with service providers who help us operate our business, as described below. We may also disclose information when the law requires it or to protect rights, and in connection with a business transfer, as described in the sections that follow.
Service providers
We use third-party service providers to help us run our website and our work with clients. These may include companies that provide scheduling, email, website hosting, and analytics. They process information on our behalf only as needed to provide those services, and they do so under their own privacy policies and terms. We do not permit them to use your information for their own marketing or promotional purposes.
Legal disclosure
We may disclose information if we believe in good faith that the law requires it, or that disclosure is necessary to investigate, prevent, or take action regarding illegal activity, suspected fraud, or a potential threat to the safety of any person, or to protect our rights, property, or the rights of others.
Business transfers
If we are involved in a merger, acquisition, sale of assets, financing, reorganization, bankruptcy, or a similar event, your information may be transferred to a successor or affiliate as part of that transaction. We will require the recipient to honor the commitments in this policy, or we will notify you and give you a chance to opt out where the law requires it.
Cookies and similar technologies
Our website may use cookies or similar tools to remember preferences and understand how the site is used. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.
Do Not Track signals
Some browsers offer a Do Not Track (DNT) setting. There is no consistent industry standard for how websites should respond to these signals. Our website does not currently respond to DNT signals. You can still control cookies through your browser settings, as described above.
How we protect information
We take reasonable measures to protect the information we collect. No method of transmission over the internet, and no method of electronic storage, is 100% secure. We cannot guarantee absolute security.
Where we store information
We are based in the United States, and the information we collect is stored and processed in the United States. If you are located outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, where privacy laws may be different from those in your country.
How long we keep information
We keep your information only as long as we need it to provide our services, keep records of our work with you, and meet legal or accounting requirements. When it is no longer needed, we delete it or de-identify it.
Your choices
You can ask us to update or correct your information, or to stop contacting you, at the email or phone number below. You may opt out of marketing texts without stopping appointment texts, as described in the SMS Terms. Replying STOP stops all text messages from this program.
Providing your information and agreeing to receive texts is optional. Consent to receive text messages is not a condition of purchase or booking.
Email marketing
If we send you marketing emails, each message will include an unsubscribe link. You can opt out of marketing emails at any time by using that link or by emailing us.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you by emailing [email protected]. We will honor these requests where required by law. We may need to verify your identity before we fulfill a request, and we may decline or limit a request where the law allows us to do so — for example, if we must keep a record to meet a legal obligation.
Children
Our services are intended for businesses and adults 18 and older. We do not knowingly collect personal information from children under 13, and you must be 18 or older to opt in to our text messages. If you believe a child has given us personal information, please contact us and we will delete it.
Changes to this policy
We may update this page from time to time. When we do, we will change the effective date at the top. The current version will always be posted on this page.
How to reach us
If you have questions about this privacy policy or about your information, contact Phoenix Edge Marketing & Consulting LLC (mailing address: 6650 Rivers Ave, Ste 105 #772449, North Charleston, SC 29406):
SMS Terms
Text messaging terms.
Program name
The name of this program is Phoenix Edge Marketing & Consulting.
What these messages are
We send two kinds of text messages from Phoenix Edge Marketing & Consulting.
Transactional and conversational messages include:
- Appointment confirmations and reminders
- Replies to your inquiries
- Missed-call follow-ups
Promotional and marketing messages may include specials, discounts, and other offers. These are sent only to people who separately opt in, as described below.
How to opt in
For transactional and conversational messages, you can opt in by providing your mobile number and agreeing to receive those texts — for example, when you schedule a call, submit a form on our website, or otherwise ask us to text you.
Promotional and marketing texts are sent only if you separately opt in by checking a checkbox that is unchecked by default. The consent wording is:
Yes, send me texts about specials and offers from Phoenix Edge Marketing & Consulting. Consent is not a condition of booking or purchase. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Consent to receive text messages is not a condition of booking or purchase.
Eligibility
You must be 18 years of age or older to opt in to text messages from this program. By opting in, you confirm that you are at least 18 and that you are the account holder or have the account holder’s permission to use the mobile number you provide.
Message frequency
Message frequency varies.
Message and data rates
Message and data rates may apply. Your wireless carrier may charge you for messages you send or receive, depending on your plan. Check with your carrier for details.
How to opt out
You may opt out of promotional and marketing texts without stopping appointment confirmations, reminders, replies, or missed-call follow-ups — for example, by emailing us or by following any marketing-specific opt-out instructions we provide. Opting out of marketing texts does not affect those appointment and other transactional or conversational messages.
Replying STOP, END, CANCEL, UNSUBSCRIBE, QUIT, or STOPALL stops all text messages from this program, including both marketing texts and appointment texts. After you opt out this way, we will send a confirmation message, and you will no longer receive messages from this program unless you opt in again.
Help
Reply HELP or INFO for help, or contact us at [email protected] or (859) 760-0596.
Changing or deactivating your number
You are responsible for notifying us if you change or deactivate the mobile number you used to opt in. If you do not tell us, messages may continue to go to that number, or someone else may receive them if the number is reassigned. Please email us or reply STOP from the old number before you change it.
When promotional texts are sent
Promotional and marketing texts are sent only between 8:00 a.m. and 9:00 p.m. in the recipient’s local time. Transactional and conversational messages, such as appointment confirmations, reminders, replies, and missed-call follow-ups, may be sent as needed.
Supported carriers
This program is compatible with major U.S. wireless carriers. Carrier participation may change, and delivery is subject to your carrier’s network.
Carrier liability
Carriers are not liable for delayed or undelivered messages.
Privacy
Your privacy is important to us. Please read our Privacy Policy above.
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing/promotional purposes.
Contact
Phoenix Edge Marketing & Consulting LLC, 6650 Rivers Ave, Ste 105 #772449, North Charleston, SC 29406.
Terms of Use
Using this website.
By using this website, you agree to these Terms of Use, our Privacy Policy, and our SMS Terms. If you do not agree, please do not use the site.
Informational content only
The content on this website is for general information only. It is not legal, financial, tax, or other professional advice, and it is not a substitute for advice from a qualified professional who knows your situation. You should not rely on this site as the sole basis for any decision.
No guarantee of results
We do not guarantee any specific marketing results, including leads, bookings, search rankings, reviews, revenue, or profit. Results vary based on many factors outside our control, including your industry, market, offer, and how you use any system we set up. Examples or descriptions on this site are illustrative only.
Services and written agreements
If you hire us, our services are governed by a separate written agreement between you and Phoenix Edge Marketing & Consulting LLC. If there is a conflict between these Terms of Use or anything else on this website and that written agreement, the written agreement controls.
Intellectual property
The name Phoenix Edge Marketing & Consulting, our logo, and the text, design, graphics, and other content on this website are the property of Phoenix Edge Marketing & Consulting LLC or our licensors, and are protected by copyright, trademark, and other laws. You may not copy, reproduce, distribute, modify, or create derivative works from this site, or use our name or logo, without our prior written permission, except for the limited purpose of viewing the site for your own internal business use.
Third-party links
This website may link to third-party websites or services. We do not control those sites and are not responsible for their content, policies, or practices. A link does not mean we endorse the site or its operator. If you use a third-party site, you do so at your own risk and under that site’s terms and privacy policy.
Disclaimer of warranties
This website and its content are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the site will be uninterrupted, timely, secure, or error-free, that any defects will be corrected, or that the site or the servers that make it available are free of viruses or other harmful components.
Limitation of liability
To the maximum extent permitted by law, Phoenix Edge Marketing & Consulting LLC, and its owners, officers, employees, and agents, will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to your use of, or inability to use, this website, even if we have been advised of the possibility of such damages.
To the maximum extent permitted by law, our total liability to you for any claim arising out of or related to this website will not exceed one hundred dollars ($100), or the amount you paid us, if any, to use the website in the twelve months before the claim, whichever is greater.
These limits apply to claims related to this website. They do not change the terms of any separate written agreement for our services. Some states do not allow certain limitations of warranties or liability, so some of the above may not apply to you. In those cases, our liability is limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless Phoenix Edge Marketing & Consulting LLC and its owners, officers, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of this website, your violation of these Terms of Use, or your violation of any law or the rights of a third party.
Governing law and venue
These Terms of Use are governed by the laws of the State of South Carolina, without regard to conflict-of-law rules. You agree that any dispute arising out of or related to these Terms of Use or this website will be brought exclusively in the state or federal courts located in York County, South Carolina, and you consent to personal jurisdiction in those courts.
Changes to these terms
We may update these Terms of Use from time to time. When we do, we will change the effective date at the top of this page. The current version will always be posted here. Your continued use of the website after a change means you accept the updated terms.
Severability
If any part of these Terms of Use is found to be invalid or unenforceable, the rest will remain in effect.
Contact
If you have questions about these Terms of Use, contact Phoenix Edge Marketing & Consulting LLC (mailing address: 6650 Rivers Ave, Ste 105 #772449, North Charleston, SC 29406):
This page is provided for informational purposes and is not legal advice. The effective date is November 13, 2026.